1. How do I open an account with 360Limo?
Please click on Create Account or call to speak with one of our Sales
Representatives.
2. How can I make a reservation with 360Limo?
Reservation with 360Limo can be made numerous ways. You may create a
reservation on our secure Web site or call our toll free number 24 hours a day.
3. Does 360Limo offer on-line reservations and
information through its Web site?
Yes. 360Limo offers real time reservations through its Web site. Users are able
to create profiles, save itineraries, edit account information, and edit/cancel
existing reservations.
4. What are 360Limo's rates?
360Limo offers an all-inclusive service for airport transportation. Hourly
services are based on minimum time requirements and vary by vehicle. Costs are
based on the time the car leaves the garage until it returns. You can also
refer to our Fleet and Rates page for a full listing of our rates.
5. Can I cancel or change a reservation through
the Web site?
Yes. Use your Login id and password to maintain your current reservation.
6. What if I encounter other difficulties using
the Web site?
Please contact our help desk at (800) 360-LIMO for assistance.
7. What type of vehicles does 360Limo offer?
360Limo offers a wide variety of vehicles designed to accommodate single
passengers, and small and large groups. View these vehicle types on this Web
site under Fleet and Rates.
8. Does 360Limo offer Wedding services?
Yes. 360Limo provides special package pricing for your special day. Call for
details.
9. What is 360Limo's cancellation policy?
Airport Transfer reservations require a two-hour notice from your scheduled
pick up time. Hourly services require a 48hour notice to cancel a reservation.
Please view our Terms and Conditions for a full explanation of our policies.
10. How do I change or modify our corporate
information?
If you have an existing on-line account, you may login and edit your corporate
information. Otherwise please contact our sales department.
11. Can I build a personal profile to accelerate
the reservation process?
Yes. Users are able to build a personal profile, which will be
stored on our secure servers. This information is used to accelerate the
reservation process.
12. Is my personal information secure?
All personal information is stored on our secure servers and is used for
internal purposes only.
13. I forgot my Login Id or Password. What do I
do?
Please click on the link below login and your information will be sent to you
via email momentarily. If you do not have access to e-mail, please call one of
our Customer Service Representatives at 800-360-LIMO.
14. Can I get on-line receipts?
Yes. Our system allows you to view your receipts and request e-mail receipts
once you have created an account on our Web site.
15. Do you provide services to residences and
businesses?
Yes. 360Limo serves both markets.
16. What if we cannot find our driver at the
airport?
Please call our offices at 800-360-LIMO. 360Limo stays in constant contact with
our drivers through cell phones and two-way radios.
17. How will we recognize our chauffeur at the
airport?
A 360Limo driver will meet you at the gate area holding a sign with our
company logo and your name on it.
18. Do you provide 24 hour service?
Yes. For your convenience 360Limo has reservations and dispatching personnel on
staff 24 hrs a day, 7 days a week.
19. Do you track flights?
Yes. 360Limo utilizes a computerized flight tracking system designated to make
sure your flight is on time. Should your flight be late or early, we will
adjust our schedule to coordinate with your flight time. You may also visit our
Flight Tracking link on our Web site to track any flight.
20. What forms of payment do you accept?
360Limo has many payment options to choose from. We accept all major credit
cards, either on the phone or on our secure Web site. In addition, we are able
to set up your company with a monthly billing account.
|